DELIVERY INFO

Bank Holidays and Xmas/New Year 2023

Juice Bottles UK will be closed for all the UK Bank Holidays. Any orders placed after 1pm on the working day previous, will not be processed until we are back to the office.

Please note that Juice Bottles UK will also be closed for the festive Christmas and New Year period from the 22nd December 2023 to the 2nd January 2024

Any orders placed after 1pm on the 22nd December, will most likely be delivered on Tuesday 3rd January, after which, normal delivery schedules will resume.

General Orders

All Juice Bottles UK orders are delivered via DPD/APC or pallet haulier on a 2 -3 working day service from date of dispatch.

All orders placed before 1pm, Mon - Thurs will be processed the same day. orders after 1pm will be processed the following working day. Please contact our sales team if you require your order urgently. You will receive an email as soon as your order is dispatched

Juice Bottles UK charge a flat rate of £8.95 per delivery (UK Mainland, excludes Scottish Highlands and Northern Ireland) whether you order 1 product or 1000 products.

We now offer a Saturday delivery option. For Saturday deliveries, all orders must be placed before 1pm Friday. All options are available on your shopping cart.

Deliveries are generally made on weekdays only (Monday to Friday, excluding Bank Holidays) between 08:00am and 6.00pm, and require a signature.

Any orders placed after 1pm on Fridays will be dispatched Monday.

If you do not receive your parcel or a calling card on the expected day of delivery please contact us immediately. Any shortages, damages or non-deliveries must be reported within 14 days of your order date to be investigated.

PAYMENT INFO

Juice Bottles UK accept all major credit and debit cards (MasterCard, Visa, American Express)  processed through Stripe.

All sales within the UK are subject to VAT at the prevailing rate (20%)

Where items are out of stock/temporarily unavailable then the bulk of the order placed will be dispatched. It is upto the customer to re-order out of stock items.

RETURNS INFO

If you find that the item you ordered is not what you required we are happy to accept it back in the same condition as they were sent to you complete with all original packaging.

We must receive your returns request within 14 days of your order date. Goods can be returned to us or we can arrange a collection and the cost will be deducted from your refund.

All refunds will be processed within 5 working days. 

Unfortunately we are unable to exchange an item so if you did order and incorrect size or product we kindly ask that you place a new order.